Platform
Claim Tracking
Monitor every claim from intake through supplement, negotiation, and payment—with clear status at each stage.
Pipeline visibility
View open claims, aging buckets, and recovery stages across your organization.
Recovery metrics
Track uplift, supplement outcomes, and cycle time to improve operations.
Carrier milestones
Know when inspections, reviews, and approvals are due or overdue.
Team accountability
Assign ownership so nothing stalls between field, office, and claims support.
Frequently Asked Questions
Answers to common questions about claim tracking.
The claim tracking module shows file status, supplement history, carrier responses, and next steps. Your office gets visibility without chasing email threads or spreadsheet updates.
Timelines vary widely by carrier, adjuster workload, and claim complexity. Simple supplement responses may resolve in days; contested commercial files can take weeks. We keep your team updated on status throughout.
Turnaround depends on documentation completeness and claim complexity. Straightforward scope gaps may move quickly; large commercial or multi-trade files take longer. We prioritize files based on your production schedule and carrier deadlines.
Claims Ninja supplement and negotiation specialists handle carrier communication within your partnership terms. Your team stays informed through the platform — you see correspondence history and status without managing every adjuster call yourself.
At minimum: dated photos of damage and repairs, moisture readings where applicable, scope notes, and estimate detail aligned to field conditions. Strong files tell the story of what happened, what you found, and what was required to restore the property.
Ready when you are
Start with a free claim review
Tell us about your operation. We'll assess your claim workflow, identify recovery opportunities, and outline next steps.