Solutions

Roofing Claims

Maximize recoveries on residential and commercial roofing losses with documentation, supplement strategy, and carrier negotiation built for real roofing operations.

Roofing contractor documenting storm damage on a steep-slope residential roof

Roofing claim support

Built for storm volume, retail roofing, and complex carrier scopes

Roofing claims move fast. Claims Ninja helps contractors turn photos, estimates, measurements, code requirements, and field documentation into organized supplement opportunities.

  • Storm Restoration

    Support for high-volume storm books, repeat claim intake, and documentation consistency across multiple roof losses.

  • Residential Roofing

    Supplement strategy for shingles, accessories, ventilation, code items, waste, steep charges, and carrier scope gaps.

  • Commercial Roofing

    Support for flat roofing, coatings, membranes, metal systems, larger scopes, and documentation-heavy carrier review.

How it works

From roof documentation to supplement strategy

  1. 01

    Submit Claim Materials

    Photos, estimates, EagleView/measurements, scopes, carrier letters, and job details come into one organized review process.

  2. 02

    We Build the Claim Picture

    Our team reviews quantities, roof components, damage documentation, code considerations, and estimate gaps.

  3. 03

    Supplement Opportunities Are Identified

    We flag missing line items, pricing issues, scope gaps, and items worth pursuing with the carrier.

  4. 04

    Contractor Gets a Clear Path Forward

    You receive organized next steps, documentation direction, and claim support without building an internal claims department.

What we handle

Roofing claim details carriers love to miss

  • Scope Accuracy

    Line-item detail aligned to manufacturer specs, damage patterns, roof system components, and how the roof was actually built.

  • Code & Compliance Items

    Items such as drip edge, ice and water shield, ventilation, decking requirements, and jurisdiction-specific upgrades may require review.

  • Waste & Measurement Factors

    Roof geometry, waste factors, pitch, layers, cut-up complexity, and measurement discrepancies can materially affect the final scope.

  • Flashing & Penetrations

    Step flashing, counter flashing, pipe boots, vents, valleys, skylights, and wall intersections often deserve a closer look.

  • Steep, High & Access Charges

    Pitch, height, access limitations, safety requirements, and labor conditions may create legitimate scope considerations.

  • Roofing Accessories

    Starter course, ridge cap, hip cap, vents, drip edge, valley components, and other accessories can be missed or under-scoped.

Common roofing items that deserve a second look

These line items are commonly missed depending on scope, code, and documentation. Each may require review—not every item is owed on every claim.

  • Drip edge and starter course
  • Ice & water shield
  • Valley metal or valley lining
  • Ridge cap and hip cap
  • Step flashing and counter flashing
  • Pipe boots, vents, and accessories
  • Steep and high charges
  • Tear-off, waste, and labor factors
  • Code-required upgrades
  • O&P or supervision where applicable

Frequently Asked Questions

Answers to common questions about roofing claims.

Carriers expect photos of all slopes and damage, accurate measurements, line items aligned to how the roof was built, and code-related accessories where applicable. Supplement opportunities often hinge on drip edge, ice and water shield, ventilation, steep charges, and waste factors documented clearly.

Yes. Storm books need consistency across high volume; retail jobs need precision on scope and code items. We adapt documentation and supplement strategy to how your roofing operation actually runs — residential, commercial, or both.

We review jurisdiction requirements, manufacturer specs, and field conditions to identify code-driven line items carriers often omit. Items like drip edge, starter course, ice barrier, and ventilation are evaluated based on what the job requires — not automatically added to every file.

Accurate measurements anchor defensible quantity arguments. Waste, pitch, and cut-up factors should reflect actual roof geometry — not generic defaults. We compare carrier quantities to field documentation and flag gaps worth pursuing.

O&P depends on carrier guidelines, number of trades, and how the claim is structured. We evaluate whether O&P applies to your file and document the basis when pursuing it — outcomes vary by carrier and claim circumstances.

Supplement support includes scope review, line-item analysis, documentation guidance, and carrier-ready supplement submissions. Expert teams identify missing items, pricing gaps, and code-related opportunities — then organize the file so adjusters can review efficiently.

View the full FAQ library →

Ready when you are

Start with a free claim review

Tell us about your operation. We'll assess your claim workflow, identify recovery opportunities, and outline next steps.